Who We Are

Aura AI ("we," "us," or "our") is operated by Andrew Snow, located in New Zealand. If you have any questions about this Privacy Policy, please contact us at AuraAI-Support@proton.me.

What We Collect

We collect the following types of information to provide and improve the Aura AI service:

• Discord Information: Your Discord user ID and username. This is necessary for the bot to function within your Discord server and to track your credit balance and activity.
• In-App Activity: Data about your use of Aura AI, including credits earned and spent, image generations requested, prompts used, and interaction history. This helps us operate the credit system and improve the service.
• Technical Data: Your IP address and basic device/browser information. This is collected automatically when you interact with our service, including when accessing offer walls from our partners.
• Cookies and Identifiers: Our third-party partners (CPX Research and BitLabs) may use cookies, pixel tags, and similar tracking technologies when you interact with their survey and offer platforms. These are governed by the partners' own privacy policies, not by this policy.

How We Use Your Information

We use the information we collect for the following purposes:

• To operate and maintain the Aura AI bot, including the virtual credit system and image generation features.
• To credit your account when you complete verified surveys or offers through our partners.
• To detect, prevent, and address fraud, abuse, or violations of our Terms of Service.
• To communicate with you about your account, service updates, or support inquiries.
• To analyze usage patterns and improve the quality and functionality of our service.
• To comply with applicable laws and regulations.

Third-Party Partners

Aura AI partners with CPX Research and BitLabs to provide users with the ability to earn virtual credits by completing surveys and promotional offers.

We encourage you to review the privacy policies of our partners before participating in any surveys or offers:

• CPX Research Privacy Policy
• BitLabs Privacy Policy

Aura AI is not responsible for the data practices of these third parties.

Cookies & Tracking

Our partner survey walls and offer platforms may use cookies, web beacons, pixel tags, and similar technologies to track offer completion, attribute rewards to your account, and serve relevant offers. These technologies are managed by the partners and are subject to their own cookie and tracking policies.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may prevent offer walls from functioning properly, which could affect your ability to earn credits through partner offers.

Data Sharing

We may share the following types of data:

• With Partners: We share a user identifier (such as your Discord user ID or a hashed identifier) with CPX Research and BitLabs solely for the purpose of crediting your account when you complete a verified offer. This is a functional requirement — without it, we cannot award credits for completed offers.
• For Legal Compliance: We may disclose data if required by law, regulation, or legal process.

We do not sell, rent, or trade your personal data to any third party for marketing or advertising purposes.

Data Retention

We retain your data for as long as your Aura AI account is active or as needed to provide the service. If you wish to access, correct, or request deletion of your personal data, please contact us at AuraAI-Support@proton.me. We will respond to your request in accordance with applicable data protection laws.

When data is no longer needed, it is securely deleted or anonymized.

Your Rights — GDPR (EEA/UK Users)

If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data, subject to certain legal exceptions.
• Right to Restriction of Processing: You can request that we limit how we use your data in certain circumstances.
• Right to Data Portability: You can request to receive your personal data in a structured, machine-readable format.
• Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at AuraAI-Support@proton.me. We will respond to your request within 30 days.

Your Rights — CCPA (California Users)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request information about the personal data we collect, use, and disclose about you.
• Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information. Aura AI does not sell personal information.

To exercise any of these rights, please contact us at AuraAI-Support@proton.me. We will respond within 45 days.

Children

Aura AI is intended for users who are at least 18 years of age. The service is not directed at children under the age of 18. We do not knowingly collect personal data from individuals under 18. If we become aware that we have inadvertently collected data from a person under 18, we will take steps to delete that data promptly. If you believe a minor has provided us with personal data, please contact us at AuraAI-Support@proton.me.

Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While no system is completely secure, we are committed to safeguarding your information and regularly review our security practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. If we make material changes, we will notify users by updating the “Last updated” date at the top of this page and, where appropriate, through in-bot or in-app notifications.

Your continued use of Aura AI after any changes constitutes your acceptance of the updated Privacy Policy.

Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: